by Dan King | Mar 1, 2018 | Strategy
The ultimate metric for most companies is the acquisition of customers. If that mega goal is achieved and sustained at an acceptable level, the business is poised to grow. As customer acquisition expands, the challenge shifts to retention, another daunting metric....
by Dan King | Feb 21, 2018 | Execution
Why is it that one company thrives while a competitor falters? How do some organizations seem to have an innate ability to avoid the debilitating actions of layoffs, hiring freezes and curtailed business investments when such actions have become so commonplace? Many...
by Dan King | Feb 12, 2018 | Talent Management
A few years ago, The New York Yankees spent millions of dollars to acquire a number of highly paid, high profile players from other teams. The plan was to “buy” a World Series title. The hypothesis shared by the Yankee brain trust was this: If we can acquire the best...
by Dan King | Jan 30, 2018 | Strategy
What if we could numerically measure capability and not just results? For example, would it be instructive if a business leader knew that the strategy execution index was 67%? Furthermore, what if the leader also knew why the score was 67%? Business leaders obsess...
by Dan King | Dec 19, 2017 | Close Reach Consulting
Read the latest press release announcing the opening of our second office in Orlando. Close Reach Consulting, a management consulting firm for mid-market businesses, has opened a second office in Orlando Florida. Based in Atlanta, the firm was founded in 2012 by Dan...