by Dan King | Mar 1, 2018 | Strategy
The ultimate metric for most companies is the acquisition of customers. If that mega goal is achieved and sustained at an acceptable level, the business is poised to grow. As customer acquisition expands, the challenge shifts to retention, another daunting metric....
by Dan King | Feb 21, 2018 | Execution
Why is it that one company thrives while a competitor falters? How do some organizations seem to have an innate ability to avoid the debilitating actions of layoffs, hiring freezes and curtailed business investments when such actions have become so commonplace? Many...
by Dan King | Feb 12, 2018 | Talent Management
A few years ago, The New York Yankees spent millions of dollars to acquire a number of highly paid, high profile players from other teams. The plan was to “buy” a World Series title. The hypothesis shared by the Yankee brain trust was this: If we can acquire the best...
by Dan King | Jan 30, 2018 | Strategy
What if we could numerically measure capability and not just results? For example, would it be instructive if a business leader knew that the strategy execution index was 67%? Furthermore, what if the leader also knew why the score was 67%? Business leaders obsess...
by Dan King | Dec 19, 2017 | Close Reach Consulting
Read the latest press release announcing the opening of our second office in Orlando. Close Reach Consulting, a management consulting firm for mid-market businesses, has opened a second office in Orlando Florida. Based in Atlanta, the firm was founded in 2012 by Dan...
by Dan King | Jan 23, 2017 | Close Reach Consulting
Here we are. January, 2017. As business leaders, this is the time of optimism and hope. Little has gone wrong yet. We can believe that this year will be a great one, delivering exceptional results. Except for one minor detail: Harvard Business Review tell us that most...
by Dan King | Dec 17, 2016 | Close Reach Consulting
Harvard Business Review asserts, based on their research, that most companies achieve only 60% of their strategic intent due to flaws in planning and execution. This shortfall is commonly called performance degradation. Essentially, it is a label for missed...
by Dan King | Nov 29, 2016 | Featured Articles, Organizational Prowess
How is it that some companies weather an economic downturn unscathed while others falter and even fail? How do some organizations seem to have an innate ability to avoid the debilitating actions of layoffs, hiring freezes and production slow downs when such events...
by Dan King | Nov 29, 2016 | Close Reach Consulting
Have you ever closely examined what differentiates excellent from average? Why do some companies and individuals consistently over-deliver while others seem content to run with the pack? I believe every business leader should aggressively seek the answer to this...
by Dan King | Nov 17, 2014 | Overachievement, Uncategorized
Have you ever wondered what exactly occurred within an organization that reversed a downward slide and regained a growth trajectory? I was curious about the elements of a dramatic performance turnaround because it seemed to me that the same formula could be applied to...