by Dan King | Mar 1, 2018 | Strategy
The ultimate metric for most companies is the acquisition of customers. If that mega goal is achieved and sustained at an acceptable level, the business is poised to grow. As customer acquisition expands, the challenge shifts to retention, another daunting metric....
by Dan King | Sep 5, 2014 | Strategy
Beginning your annual planning process with an offsite meeting is like buying a car based on the loudest commercial. A bit of research can help you avoid a costly mistake – whether it’s the purchase of a vehicle or making strategic choices. Don’t...
